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Our implementation services consist of activities required to collect and analyze the customer's current and future needs, select the right DocuClass components, install and configure DocuClass software, and optionally implement any integration required with external applications to ensure that the DocuClass implementation meets or exceeds customer expectations. |
The DocuClass deployment follows a predefined implementation process. Depending upon the project size and complexity, this process may consist of several different phases, activities and project quality control check points:
- Preliminary business requirements analysis
- Preliminary functional requirements analysis
- Project scope approved by the customer
- Detailed functional requirements analysis
- Interfaces with existing line of business applications
- Identification of risk items and mitigation plan
- Data migration plan
- Infrastructure survey
- Hardware sizing
- DocuClass configuration
- Training plan and training activities per organizational role
- Pilot project
- Pilot project assessment and fine tuning
- Migrated data quality assurance
- Rollout – go live phase
- Initial support
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